Jeld wen said their doors are not the problem that the leaking into the track basement is from either under or around the door frame done by the installer.
Sliding glass door leaking in track.
If water is leaking through a shower door where two panes of glass meet a seal should be installed.
Raise it just enough to clear the track and roll smoothly.
Most often these glass sliding doors are on the rear of the home and lead to a back yard or pool.
Check to see which door moves and which one is the stationary.
Other sliding doors are made of aluminum and glass and are usually designed for entry in and out of a home.
I plan to seal.
I have the exact same problem with my jeld wen sliding patio doors.
Occasionally these sliding doors leak and need to be repaired.
If a frame is crooked water can leak into the gaps between door and frame.
See what we did to repair the situation.
Have a reputable sliding door contractor remove the door if it has not been damaged build a new frame and reinstall the door.
Locate the two adjusting screws at the bottom of the door on the face or edge of the door and pry off the trim caps that cover the screws.
First time having a house with a sliding glass door and i m getting water inside.
The gutters are clear and the patio is level.
To slide the heavy doors along the metal frames the doors use metal or plastic rollers.
If you have a problem with water leaking it will.
This seal simply acts as a barrier that fills the gap between the two panes and allows the water to drain back into the shower instead of escaping.
I ve checked them and they drain properly.
Since sliding glass doors and sliding impact windows are heavy they move along metal tracks fitted to the bottom and top of their frame.
A sliding glass door is no better than the frame into which it is placed.
It looks like the previous owners had the same problem because there is some damage to the floor there.
Shower door leaks between glass.
The track where the screen sits has weep holes.
To start your sliding glass door adjustment project first lift or lower the door on the track with a screwdriver or allen wrench.